I Got Access to My Secret Consumer Score. Now You Can Get Yours, Too.

As consumers, we all have “secret scores”: hidden ratings that determine how long each of us waits on hold when calling a business, whether we can return items at a store, and what type of service we receive. A low score sends you to the back of the queue; high scores get you elite treatment.

Link: I Got Access to My Secret Consumer Score. Now You Can Get Yours, Too.
via www.nytimes.com

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